Policy

The quality policy, ISPS Code and BASC security of the Intershipping Group guarantees safe and protected international maritime trade against possible illicit acts, satisfying the needs and concerted and integrated expectations between customers, our staff and suppliers through dynamic and competitive services, highly committed to the success of a common management.

Mission

Provide high quality and constant quality services to its clients, under controlled process and continuous improvement, working as a team, guaranteeing satisfactory results.

Vision

Be the first and best alternative in the market, in the global management of merchandise through the high quality of its services, supported by a professionally trained and motivated human capital, using efficient internal processes and technology, generating profitability for its shareholders, customers and the community.

OUR COMMITMENT

Consolidate our organization as the first port terminal, highly productive, totally safe and lucrative to all parties involved.

Give opportunities for development and benefit to all our members, based on civility, ethics and continuous training.

Offer high quality port services, using the resources and technology available in an adequate manner, including high-leadership creative and communicative personnel.

Fully cover all the needs of our customers, looking for quality from the beginning of the business relationship.

Keep all our staff under continuous, participatory, enthusiastic, highly productive, responsible, open-minded and communicative training.

OUR VALUES

Create and apply dynamic and proactive methods that cover all the needs of our client, guaranteeing high quality of services and success for all parties involved in the process.

Reciprocity in the trust deposited between the parties, based on the code of ethics.

Immediate answers and solutions for all the questions from our clients, generated by a professional team.

Common cooperation and objectives aimed at achieving experience in the service and mutual benefit.

Establish actions and adopt solutions for the satisfaction of our customers, adding value to the commercial relationship and producing a combined development of our businesses to obtain mutual productivity.

Promote, disseminate and defend our corporate and professional ideals, which are the reflection of our priorities, framing our decisions.

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We provide high quality and constant quality services to our clients, under controlled process and continuous improvement, working as a team, guaranteeing satisfactory results.

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